Privacy Policy

The trust of our users is of the utmost importance to us, and Dosell AB takes responsibility for protecting your privacy. This privacy policy explains how we collect and use information about our users and how we protect their privacy. The privacy policy describes the processing of personal data that occurs within the framework of Dosell AB’s services (“Service(s)”). The services are provided by Dosell AB, registration number 556898-3018 (“Dosell AB” or “we”).

If you do not agree with our handling of personal data, in accordance with this privacy policy or our other terms, we ask you to refrain from using the Services.

  1. Key Concepts

Personal data is information that can be directly or indirectly linked to a living individual. Examples of personal data include name, address, phone number, and email address. Under certain circumstances, information such as IP numbers and your behavior when using the Services may also constitute personal data.

Processing of personal data includes all handling of personal data, such as collection, registration, and storage.

The data controller is the one who, alone or jointly with others, determines the purposes and means of the processing of personal data and who is ultimately responsible for ensuring that the processing complies with applicable data protection legislation.

  1. Data We Collect

We collect information about you directly and indirectly when you purchase a service/product and when you use our services. To provide a clear picture of how personal data processing takes place, we have divided the personal data into two categories based on how it is collected:

A) Personal data that you provide to us

When you order or purchase a service/product, you provide information about yourself, such as name, address, phone number, and email address, as well as the content of messages. Personal data in this category is characterized by your active provision of information to us, such as by filling in web forms created for that purpose.

B) Personal data collected when you use the Services

When you use the Services, we record information about your usage. This information includes the Services you use, the pages you visit, and how you behave on the website. The information can be divided into the following subcategories:

Technical information about your device

Through server logs and other tools, we record information about the device you use for the Services. This information may include operating systems, browser versions, IP addresses, cookies, and unique identification files.

C) Information about how you use the services; user behavior

When you visit dosell.se, this activity is automatically logged in our data logs. This information may include how you scroll and navigate on a website.

D) Location information

When you visit dosell.se, we estimate your approximate geographical position based on the IP address you are using. If you have accepted location services on your phone/tablet, we will continuously collect more detailed information about your geographical position. The data is used to provide you with location-adapted information and marketing. If you no longer want us to collect detailed information about your geographical position, you can turn off location services on your phone/tablet at any time. In such cases, we will only estimate an approximate geographical location based on your IP address.

E) Cookies and other content stored locally on your device

When you visit Dosell AB’s website, we use various tools to recognize you and learn more about you as a user. See more about our use of cookies below.

  1. Purposes of Processing – What is the data used for and by what right?

We process personal data for the following purposes based on specified legal grounds:

Processing

To provide and administer services to you.

To assist you when you contact us.

To process payments for products and services.

To compile statistics and business monitoring.

This is done so that we can develop and improve our services and products.

To send information and marketing to you via email (unless you have requested to opt out).

To comply with applicable legislation, such as accounting and tax legislation.

Legal grounds

To fulfill obligations agreed upon with you.

To fulfill obligations agreed upon with you or other legitimate interests.

To fulfill obligations agreed upon with you, consent, or other legitimate interests.

To perform legal obligations.

We process and share your personal data with other companies for the purpose of (i) fulfilling our contractual and legal obligations, (ii) providing and administering your access to the Services, (iii) responding to customer service matters and performing error correction, (iv) improving your user experience, (v) analyzing market trends and future demand, (vi) developing the Service further. You can find more detailed information about purposes (v) to (vii) below.

Improve user experience

We use personal data to provide you with more user-friendly services. This primarily concerns your experience in connection with registration and purchase of products and services within the framework of the Services. Personal data is also processed to customize the display of the Services for the device you use, thus providing you with a better user experience.

Analyze market trends and develop the Service

We use personal data to perform user segmentation, analyze and understand market trends, and thereby improve and develop our Services and offerings.

  1. Transfer of Personal Data

In accordance with this privacy policy, your personal data may be disclosed to companies wholly or partially owned, directly or indirectly, by Dosell AB to the extent relevant to achieve the purposes stated in this privacy policy. We will not share, sell, transfer, or otherwise disclose personal data beyond what is stated in this privacy policy unless we are required to do so due to a legal obligation or if we have obtained your consent. Dosell AB may disclose personal data to third parties, such as the police or other authorities, for the investigation of crimes or if Dosell AB is otherwise obliged to disclose such information in accordance with the law or official decision.

We may also, after a balance of interests, choose to disclose information to data processors processing personal data on our behalf. Data processors providing services to us will be subject to confidentiality and will not be allowed to use the data for purposes other than delivering services to us.

  1. Storage and Deletion of Personal Data

Dosell AB will retain your information for as long as you are a customer of the company, plus an additional 36 months for the purposes stated above. After that period, they will be stored for various legal requirements, such as the Accounting Act. Once that time has passed, your personal data will be deleted.

  1. Registry Extract, Correction, Blocking, and Deletion

The data controller for the processing of personal data is Dosell AB. You have the right to receive information about what personal data is held about you in Dosell AB’s operations free of charge. If you believe that information about you is incorrect or misleading, you should contact us immediately. Contact information can be found under the heading Contact.

  1. Cookies and Similar Technology

Cookies are used on the website. A cookie is a small text file that is stored on your computer when you visit a website. Cookies are used for certain functions that improve our web pages for the user or provide us with statistics about the use of the website. We do not save personal information via cookies. The statistics cannot be linked to you as a person. Information about the visitor cannot be traced by Dosell AB via cookies. A cookie cannot start a program.

Different types of cookies

Dosell AB uses three types of cookies. The first type saves a file permanently on the visitor’s computer, a so-called permanent cookie. It stores previous visits to the website and which browser is used. This cookie improves the performance of the website, e.g., by only fetching the latest updates.

The second type of cookie is called a session cookie. It is saved temporarily on your computer and is used, among other things, to keep track of settings during the visit to a website. Session cookies disappear when you close your browser.

The third type is a statistical cookie set to let us know how many visitors the websites have.

Purposes of using cookies

Enable the system to recognize recurring users to customize services.

Calculate and report user numbers and traffic.

Develop and improve the website by understanding how it is used.

Accept or refuse cookies

Each visitor can decide for themselves whether they want to accept cookies or not. Most browsers automatically accept cookies, but settings can be changed to either not accept them or give the visitor a choice of whether to accept them or not.

Block all cookies

Most browsers allow you to block all cookies. More information on how to change cookie settings in your browser is available in the Help menu of the browser. For more information on how we use these technologies, see our cookie policy.

  1. Changes to the Privacy Policy

We will regularly update this privacy policy to reflect any changes in how we process personal data. If we make substantial changes that require your consent, we will notify you. This privacy policy was last updated on 2021-08-30.

  1. Marketing

If we believe it may be in your interest to see certain advertising from us, we reserve the right to advertise to our visitors on channels such as Facebook, Instagram, Google, YouTube, and similar advertising networks. This is done, among other things, through remarketing based on what you have shown interest in on the website. We do this to offer all our users an additional added value. We do not find out who the user is – since remarketing is based on a cookie or pixel used by Facebook or Google where the information is hash-stored and encrypted.

  1. Contact Information

Dosell AB is the data controller for the processing of personal data within the framework of the Service.

To exercise the rights as above or if you have questions about our processing, feel free to contact us at the following address:

Dosell AB David Bagares Gata 3

111 38 Stockholm

Webbutveckling Comlog Webbyrå, Stockholm